Matthew suggests that rather than using the terminology of “finance”, HVAC dealers should use “______”.

Modern consumers have moved to a _______ type of mentality to have convenience in their lives.

Financing should be presented to consumers with the understanding that they do not have money to pay for a project.

Benefit(s) of a dealer offering their customer a payment option include(s):

When offering payment options to a homeowner, a dealer’s mindset should be focused on_____.