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HVAC 101 Lesson 13: Employee Roles & Career Opportunities Employee Roles & Career Opportunities Quiz
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  1. Question 1 of 5
    1. Question

    True or False. Residential and Commercial HVAC companies organize their departments exactly the same as one another.

  2. Question 2 of 5
    2. Question

    True or False. According to James’s example, service, maintenance, replacement, and new construction are services that may be done by both residential and commercial divisions.

  3. Question 3 of 5
    3. Question

    The first role at the top of the organizational chart is typically the _____________.

  4. Question 4 of 5
    4. Question

    True or False. In smaller companies, it is possible that one person takes on more than one role in the organization chart.

  5. Question 5 of 5
    5. Question

    Everyone on the org chart should be given a _________ so they know what is expected of them in their role and department.

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